Operations platform for travel & transport businesses

Run operations your way.See them more clearly with Opsby.

Every business runs differently. Opsby helps keep bookings, dispatch, suppliers and cash flow connected in one shared context.

Every business runs differently. Opsby helps keep bookings, services, dispatch, suppliers, the people doing the work and cash flow connected in one shared context — so your team can see what is happening, who is involved and where the money is.

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BookingDispatchVendorsSuppliersCashCash flow

The services block of one booking in Opsby: two services of different kinds, each showing its own sell price, cost, margin and margin rate, together with a trip code, a supplier, a date and time, a pickup point and a number of guests.

One booking opens out into separate services — each with its own date and time, supplier, sell price and status.

One trip card in the Dispatch screen of Opsby: departure time, route, trip code, an over-capacity warning reading 10 of 9, selectors for vehicle and driver, two pickup points in time order with guest names and booking codes, and a button to send the order.

Services become trips: vehicle, driver and pickups in time order — with an over-capacity warning right on the trip card.

The Suppliers screen in Opsby: six summary cards including the number of suppliers and the amount still to pay, and below them a list of five suppliers entered by the business itself, each row showing a contact person, payment terms and a number of price-list rows.

Most of what you sell is bought from someone else. Each supplier has its own payment terms, and its own amount still to pay.

The Income and Expense screen in Opsby: three cards showing money in 150.000.000đ, money out 101.990.000đ and 48.010.000đ remaining over a 30-day period; below them a Field collections and Advances block for four staff members, then a list of collected amounts with no holder recorded yet.

Money in, money out, what is left — and the part still sitting with whoever collected it, not yet handed over.

A familiar situation

A guest moves the pickup from 08:00 to 08:30.

Booking
Services
Dispatch
Suppliers

Dispatch reworks the trip. The driver and the guide need to know before they leave home. The services attached to it need updating. The supplier may have to be told again.

You already have tools, and each one does its own job well.

Zalo: where people talk to each other
Excel · Google Sheets: where the numbers are kept and worked out
Online sales channels: where bookings come in
The phone: where anything urgent gets handled

Things break at the handovers — why Opsby exists

Opsby

An operations layer for the parts of the work that sit apart.

Opsby does not replace the tools you already use. It holds those pieces of work in one shared context.

Who is involved.

who sold the booking
who is running the trip
which supplier is on each service

Where the work stands.

whether a service has a vehicle yet
whether a trip is over capacity
what is still waiting today

Where the money is.

how much has been collected
which suppliers are still owed
who is holding money collected in the field

Ops + by

Why the name Opsby

The jobs can look alike. The way they are run does not — and Opsby was not built on the assumption that every business runs the same way.

Evidence

How the work moves through Opsby.

Screenshots from one demo system. The money-on-one-booking block is the same booking shown at the top of this page.

Work
What is still open today.
A list of what is still outstanding, split by type, each type clickable to go straight to where it gets handled.
The same “Today” screen, shot on a phone — 37 items, in six types.
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The “Today” screen on demo data — 37 items, in six types.
Money on one booking
What was sold, what came in, what is left.
The same booking read as money: what has come in, what is still to collect, what is owed to each supplier.
Cost and gross margin sit on this same card, and they only show for people with permission to see cost.
Money out in the field
Collected already, and sitting with whom.
Money that reached someone’s pocket but not the books. This screen names each person holding it, how much, and how much of their advance is unreturned.
“Each row is an amount with no one accountable for reconciling it” — that sentence is already in the product.
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“Each row is an amount with no one accountable for reconciling it” — that sentence is already in the product.

Does Opsby fit the way your business already runs?

Four different shapes of work, the same choke point.

Tour operators

One booking pulls in a vehicle, tickets, a meal and a guide — each from a different supplier.

Travel agencies

Reselling other people’s services, so what you keep depends on what you paid for it.

Scheduled route operators

Guests get on and off along the route, and the pickup list changes up to the last minute.

Fleets · co-operatives

Work comes trip by trip, from many contacts, with advances and collected cash spread around.

It may fit, if

one job passes through several people
you regularly buy services from suppliers to resell
you need to see both the operations and the money on the same booking

You may not need it yet, if

the scale is still small, with few things cropping up
one person can hold almost all of it
your current Excel file is still clear enough to look things up in

If it is not time yet, Excel can still be the right answer.

Origin

Opsby started in Cát Bà.

Opsby did not start from a software idea. It started from the work it takes, every day, to make a trip happen the way it was sold.

Why Cát Bà

See whether Opsby fits the way you already run things.

You do not have to replace everything you use today. Start from the workflow your business already has — a short session on your own numbers, not sample data.