Resources
We are writing the first pieces
There are no articles here yet. Rather than post something just to fill the page, we would rather say up front what we plan to write about: real situations from a day of operations, and how to work through them — including when you are not using Opsby.
The working day
Where the morning starts, what has to be settled before departure time, and how to hand a shift over so the next person does not have to ask about everything again.
Money owed and cash flow
How to record things so that three numbers — collected, still to collect, still to pay — sit in the same place and can be read while the work is still running, instead of being put back together at month-end close.
Running a tour
What order to confirm a program with several services in, which points have to be checked with the supplier, and where it usually comes apart when a guest changes the time.
Running the vehicles
Laying out trips, assigning a vehicle and a driver, and seeing it early when the seats sold have gone past what the vehicle holds — what a “10/9” warning means and what order to deal with it in.
Working with suppliers
Agreeing rates supplier by supplier: what is worth putting in writing so it can be looked up next time, and which amounts add up to what you still owe one of them.
Excel and Google Sheets in operations
Which files are worth leaving exactly as they are because they do their job well, and where the work starts to add up because the same information has to be copied into more than one place.
What would you like to read about first?
Tell us which part you are stuck on. We write about the things we get asked about most, first.